Mission & Values Statement

Lancaster Laboratories is a team of people who work together to serve the health and environmental needs of society through science and technology.

At Lancaster Laboratories, our mission is to provide independent laboratory services in the chemical and biological sciences with excellent quality and service. We fulfill our mission by incorporating our values into our work every day.

As a corporate community, we embrace our heritage of integrity and strive to live by the following principles:

• Fairness and honesty in all our relationships
• Mutual trust
• A respect for ourselves and others
• A sense of caring that leads us to act responsibly toward each other and society, now and in the future
• Loyalty to our clients and one another
• A spirit of open-mindedness as we deal with all
• Dedication to service
• Good stewardship of our resources
• A commitment to flexibility and continuous improvement

We are committed to:

• Delivering quality by fully understanding and always meeting the requirements of those we serve.
• Living our values by relating to our clients, coworkers, shareholders, suppliers and community in a fair and ethical manner.
• Managing our growth and financial resources so we can serve our clients well, provide a satisfactory return to shareholders and maintain our meaningful and enriching workplace.

At Lancaster Laboratories, we each take personal responsibility to live these values in all of our dealings, knowing full well that our pledge may involve difficult choices, hard work and courage.